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Explore guides, playbooks, webinars, and tools to help your team automate workflows, scale support, and get more out of PixieBrix.

Industry One-Pagers

PixieBrix has helped solve one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management.

Thatcher Foster
VP, Client Solutions

Reports

Adopting AI in Customer Support

A practical, KPI-driven roadmap to evaluate agent assist, chatbots, copilots, and knowledge systems - plus pricing scenarios, benchmarks, and a 5-step adoption framework.

Adopting AI in Customer Support: 2025 Report

From generative-AI product launches to enterprise-wide transformation strategies, these Chief AI, Data & Innovation Officers are leading the shift from hype to high-impact. Dive into their profiles, see the industries where AI is scaling fastest, and uncover how true value is being unlocked in 2025.

State of Browser Extensions

Browser extensions have become ubiquitous in the workplace, serving as indispensable tools for optimizing web browsing experiences, streamlining tasks, and improving efficiency.

Case Studies

TaskUs Transforms Customer Experience with PixieBrix

TaskUs, as both an early adopter and design partner, collaborated with PixieBrix on assisted automation to enhance the experience for teammates and streamline user workflows.

BusPatrol Leverages PixieBrix for Enhanced Processing Speed and Accuracy

BusPatrol leverages automation to power its AI and quality control team to process a high volume of violations at industry-leading speed and accuracy.

Startek Provides Industry-Leading NPS & AHT Enhancement with PixieBrix

To deliver a best in-class customer experience, Startek required simpler, AI-powered guided workflows for agents from day one - all with the goal of driving speed to proficiency and industry-leading customer satisfaction.

Resolve Deploys PixieBrix to Increase the Speed and Accuracy of Collecting Mission Critical Data

To free Americans from overwhelming healthcare costs and the many burdens they bring, Resolve partnered with PixieBrix to streamline their web searches and improve the customer experience.

Driving Operational Efficiency at SanzPayá

SanzPayá, a Spanish trade insurance broker, leverages PixieBrix to accelerate their customer-centric team, which is focused on establishing a long-term relationship with our stakeholders.

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One-Pagers

AI Productivity Tools: Transforming the Future of BFSI

Discover how AI is revolutionizing the Banking, Financial Services, and Insurance (BFSI) sector - driving efficiency, reducing costs, and enhancing customer experience.

Unlock the Future: How AI is Revolutionizing the Insurance Industry

Discover the transformative power of AI and learn how industry leaders are leveraging it to enhance efficiency, detect fraud, and deliver exceptional customer experiences.

How GenAI Tools are Transforming Productivity

AI-powered tools are revolutionizing workflows by automating repetitive tasks, enhancing decision making, and improving customer interactions. Organizations across multiple sectors - including finance, healthcare, and technology - are integrating AI to reduce costs, improve efficiency, and enhance UX.

How GenAI Tools are Transforming Productivity in Healthcare

AI-powered productivity tools are revolutionizing healthcare by enhancing efficiency, accuracy, and patient outcomes. From automating administrative tasks to improving diagnostics, AI is reshaping the industry in several key ways.

How GenAI Tools are Transforming Productivity in E-Commerce

AI-powered productivity tools are revolutionizing e-commerce by enhancing efficiency, automation, and customer engagement. From optimizing inventory management to streamlining customer interactions, AI is reshaping the marketplace landscape in several key ways.

How GenAI Tools are Transforming Productivity in BFSI

Discover the transformative power of AI and learn how industry leaders are leveraging it to enhance efficiency, detect fraud, and deliver exceptional customer experiences.

How GenAI Tools are Transforming Productivity in Public Sector

AI-powered productivity tools are revolutionizing government and public services by enhancing efficiency, compliance, and citizen engagement. From automating administrative workflows to improving service delivery, AI is reshaping the public sector in several key ways.

How GenAI Tools are Transforming Productivity in Insurance

AI-powered productivity tools are revolutionizing the insurance industry by enhancing efficiency, accuracy, and customer satisfaction. From automating claims processing to improving fraud detection, AI is reshaping the sector in several key ways.

Product Videos