Scale without sacrifice
Ready to scale without sacrifice? PixieBrix is an AI-powered layer over your existing software to guide, coach, and monitor your team. It’s fast to implement, adapts to change, and offers real time reporting and insights.
Improve the quality of your customer interactions by delivering tools in the context of existing workflows.
PixieBrix provides immediate assistance as agents perform tasks like resetting passwords or updating email addresses, without interrupting your agents' workflow.
Gain deeper visibility into agent behavior and performance through real-time data collection. Monitor agent activities in real time to uncover insights and optimize operations.
PixieBrix proactively identifies and flags potential fraud risks. By leveraging advanced analytics, PixieBrix can detect suspicious patterns and behaviors, such as orders placed by known fraudsters or unusual shipping addresses. This enables businesses to take swift action to prevent fraudulent transactions, safeguarding their revenue and reputation.
PixieBrix streamlines operations by automating data entry tasks, empowering agents to deliver exceptional customer service and drive business growth.
VP, Client Solutions
Director, Operations
Global Head of Generative AI
SVP, Digital
Read Case Study
Chief Digital Officer
Chief Growth Officer
Read Case Study
Learn to mask sensitive customer data in Salesforce with PixieBrix.
Echo voice of customer data to provide better experiences.
Enforce compliance by requiring actions before a user can submit a form or complete a task.
Coordinate help desk, guide agent responses, escalate issues, and more.
Censor keywords in chats or flag unwanted search terms.
Deliver intent detection, smart snippets, writing assist, summarization, and automatic after call work.
PixieBrix implements process guardrails to improve accuracy and eliminate expensive mistakes.
Get your agents' answers faster with the power of PixieBrix & ChatGPT.
How PixieBrix increases agent speed, accuracy, and first-call resolution.
PixieBrix increases accuracy & compliance while eliminating fraud & expensive mistakes.
Embed ChatGPT into Salesforce to drive Customer Experience.
Automate after call work with PixieBrix.
ChatGPT's potential as a personal assistant is undeniable, but its reliance on prompt engineering and limited accessibility hinders its real-world impact.
AI Copilot unlocks the full potential of ChatGPT for your everyday workflow. Our Copilot equips you with a curated arsenal of pre-built CS prompts, customized to meet your specific needs and add context and convenience on any web app.
Stop relying on external tools to drive innovation and change, use our AI assistant. Build an internal Copilot with PixieBrix and embed it in your existing internal tools to let users prompt AI and ChatGPT from any web app.
Empower teams with the power of enterprise search for seamless information retrieval and enhanced decision-making. Seamlessly integrate across web apps and workflows for optimal collaboration and efficiency.
Build a knowledge base with PixieBrix to function as your sole source of truth, making FAQs available at your team’s fingertips wherever they work. No more opening new tabs to search for documentation—your team can access on demand. Go from idea to automation in minutes with our prebuilt template for recommended systems. Rapidly build generative AI features to suggest responses, help articles, troubleshooting tips, and more.
Supercharge agent speed-to-production by providing step-by-step guidance and eliminating knowledge-base hunting, making even newbies to customer service heroes in a flash.
Clear-cut paths through complex issues, offered by decision trees, empower agents to handle calls confidently, reducing average handle time and maximizing customer satisfaction.
By pinpointing issues faster and minimizing unnecessary repairs, decision trees help IT teams slash maintenance costs and maximize equipment uptime.
Build an AI writing assistant for your team that works across any web app. Incorporate into any web-based process or workflow.
