Your team is inundated with communication in numerous channels: email, Slack, chatbot, social, and more. As a result - critical, timely announcements get lost in the mix.
Browser Notifications enable team leads to push urgent updates directly in Chrome/Edge for every employee to see from any web application. Depending on the urgency or severity, you can require acknowledged, and even block the screen until this is complete.
ChatGPT's potential as a personal assistant is undeniable, but its reliance on prompt engineering and limited accessibility hinders its real-world impact.
AI Copilot unlocks the full potential of ChatGPT for your everyday workflow. Our Copilot equips you with a curated arsenal of pre-built CS prompts, customized to meet your specific needs and add context and convenience on any web app.
AI Copilot powers productivity and streamlines workflows with the power of AI.
Your team is bombarded with customer inquiries under considerable pressure. Manually navigating across tabs and sifting through vast resources, often filled with outdated or irrelevant articles, is a major drain.
AI Knowledge Base is your single source of truth for FAQs, resource links, and help articles. Simply upload your content, and PixieBrix can surface the most relevant information from any web application. If you encounter a knowledge gap, document your live responses in the flow of work, continuously expanding and improving your knowledge base over time.
PixieBrix decision trees are endlessly customizable and easy-to-use. You design the logic of your decision trees in aconnect it your decision tree builder, and can access it from any webpage and quickly make decisions. A sidebar appears to walk you through the tree and help you take the right action at any stage.
As a decision tree-making software, PixieBrix goes beyond simply visualizing the decision-making process to guide users through a step-by-step decision-making process. Our decision tree plugin is there for you whenever you need to make a decision on any webpage!
Go from idea to automation in minutes with our prebuilt template. Rapidly build an interactive decision tree tool, with low-code elements, drag-and-drop bricks, and instant feedback. Perfect for decision tree visualization and analysis.
Your team spends a lot of time typing responses to customers, and there’s a lot of time wasted and mistakes trying to get it right: meeting your brand voice, communication goals, while conveying the most accurate, up to date information.
Writing assist ensures clear, on brand, and error-free communication in any web based email or chat app. And with snippets, you can avoid repetitive typing with pre-canned, pre-approved responses.
It’s easy for teammates to make expensive mistakes when handling any high volume task, such as processing refunds, new account sign ups, verifying transactions, and more. Whether it’s an honest fat finger, or a bad actor, web apps typically aren’t fool proof.
With Process Intervention, you can trigger warnings and guidance to ensure rules and procedures are followed. These guardrails help teams avoid expensive mistakes, and eliminate fraud. You can even create an audit trail of any process.
PixieBrix is a low-code platform to create and run custom browser mods that boost your productivity.
Once you install the PixieBrix Chrome extension, you can create mods with the Page Editor using building blocks - called bricks - to customize and automate your web experience. You can also get started with prebuilt mods in the public marketplace.
No, you do not need a ChatGPT account to use PixieBrix (it’s embedded into the product). However, you can use your own ChatGPT API if you prefer.
Yes, Teams enable multiple accounts to share mods, service integration credentials, team databases, and more. Here’s our documentation on Teams.
Check out 6 ways PixieBrix can improve your customer support.
Highlight text on any webpage and display translation in the sidebar.
Automate after-call work with PixieBrix.
Rate feedback from any platform and analyze results in a spreadsheet.
Identify customer sentiment and improve response tone.
Use ChatGPT to handle customer inquiries with greater speed, precision, and care.
Create your own browser alerts to send your team important notices.
Using PixieBrix to identify action items and accelerate response times.
Use PixieBrix snippets to improve response time in Zendesk.
Use our AI Writing Assistant to help you answer support questions.
PixieBrix helps you guide your customer success team processes.
