“PixieBrix allows us to design and deploy customized AI-powered decision trees without any technical expertise, seamlessly integrating them into existing workflows. This has ensured that our support agents adhere to standardized troubleshooting protocols, significantly reducing call times and enhancing first-contact resolution rates. PixieBrix's cost-effective solution has streamlined operations, leading to substantial training and support savings. The platform's adaptability means we continually refine processes, ensuring teams remain agile and responsive to evolving customer needs.”
Present decision trees with rich UI elements - buttons, forms, markdown, media, and more. PixieBrix supports fully customizable layouts to match the complexity and style of your workflows.
Easily centralize and manage decision-making by assigning who can create and deploy decision trees across teams or roles. Push updates instantly to keep everyone aligned and compliant.
Embed decision trees directly in the tools your team already uses - no need to switch tabs or apps. Deliver step-by-step logic right where work happens, so teammates can stay focused and move faster.
PixieBrix can monitor real-time activity in email, chat, or ticketing systems and proactively surface relevant decision trees to guide next steps or answer recurring questions.
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