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Glean

Glean is an AI-powered enterprise search and knowledge platform that helps employees find information across internal tools, documents, and conversations.

Glean is an AI-powered enterprise search and knowledge platform that helps employees find information across internal tools, documents, and conversations. It integrates with systems like Slack, Google Drive, Jira, Notion, and Confluence - allowing users to search organizational knowledge through a unified interface. Founded in 2019 by former Google engineers, Glean is positioned as a next-generation enterprise search engine for distributed knowledge work.

Core Capabilities

  • AI-Powered Search: Uses natural language processing (NLP) to surface answers from internal files, chats, and wikis.
  • Semantic Understanding: Understands meaning and context, not just keywords.
  • Personalization: Delivers results based on the user’s role, permissions, and activity history.
  • Unified Indexing: Connects data across multiple SaaS apps for organization-wide search.
  • Q&A and Chat Interface: Provides conversational access to internal documentation.
  • Access Control: Respects enterprise-level permissions and data governance.

Target Users

  • Mid-size to large enterprises with fragmented knowledge systems.
  • Knowledge management, IT, and operations teams consolidating data across SaaS platforms.
  • Customer support and engineering teams needing fast access to internal docs and historical context.

Pricing (as of 2025)

Glean does not publish public pricing. Based on analyst and customer reports:

  • Pricing follows a per-seat enterprise license model.
  • Typical pilots start at $25–$40 per user/month, with volume discounts for large organizations.
  • Custom pricing tiers for API access, analytics, and advanced governance.

Glean centralizes knowledge discovery, while PixieBrix focuses on knowledge application - turning insights into action directly in the tools employees use. Companies often use both together: Glean for enterprise search, PixieBrix for workflow automation and in-browser execution.

Strengths

✅ Excellent semantic search and retrieval accuracy
✅ Strong enterprise security and compliance
✅ Easy onboarding for large organizations
✅ Useful analytics for knowledge usage trends

Limitations

⚠️ High per-seat cost for smaller teams
⚠️ Limited customization beyond prebuilt integrations
⚠️ Focused on search and retrieval, not execution or automation
⚠️ Requires IT-managed integration setup

Glean vs. PixieBrix

Feature Glean PixieBrix
Primary Focus AI-powered enterprise search & knowledge discovery In-browser automation & contextual AI copilots
Core Functionality Semantic search across files, chats, wikis Embed UI, trigger actions, orchestrate workflows inside web apps
Integrations Prebuilt connectors (Slack, Drive, Jira, Confluence, etc.) Works inside any browser-based tool; connects via APIs/web context
User Experience Centralized search app + Q&A Sidebar/inline components in the flow of work
AI Layer NLP + semantic ranking for retrieval LLM + retrieval + one-click actions for task completion
Governance Enterprise permissions respected across sources Browser-level governance; role/permission-aware actions
Ideal Use Case Find accurate info fast across many systems Act on that info immediately without context switching