Do you need more than just search?

Yes. While Glean helps you find documents, PixieBrix lets you take action on that information directly in the browser—like sending emails, updating statuses, or triggering workflows. It's the difference between reading about a solution and actually executing it.

How easily can your team trigger workflows from search results?

PixieBrix enables one-click workflows embedded in your UI. Instead of jumping between tools like you would with Glean, PixieBrix lets you triage tickets, assign owners, and trigger automations directly from search results or web pages.

Are non-technical teams able to build and deploy automations with PixieBrix?

Yes. PixieBrix includes a no-code drag-and-drop builder so teams like marketing, sales, and customer service can build their own workflows without writing code or relying on IT.

Can PixieBrix personalize responses based on page-specific context?

Yes. Unlike Glean’s generic search summaries, PixieBrix can analyze live, in-page context—like the customer you're viewing—to provide tailored AI-generated responses, suggestions, or actions based on your exact browser state.

How does PixieBrix compare to Glean?

Glean is an enterprise search engine, great for finding documents. PixieBrix is built for in-browser automation, AI actionability, and UI customization. It empowers teams to trigger workflows, personalize AI responses, and interact with systems in real time—all without leaving the page.

PixieBrix vs Zingtree | Best Zingtree Alternative for Smart Workflows

How does PixieBrix compare to Zingtree?

Zingtree helps teams design branching logic, but it lives in a separate platform. PixieBrix embeds that same intelligence directly into any web app - Salesforce, Cerner, Zendesk, or your own internal tools - so agents can act in the flow of work. Collaborate with multiple authors in real time, handle hundreds of branching nodes without lag, and launch updates instantly across your organization. No more jumping between systems or hitting scalability walls. PixieBrix turns decision trees into dynamic, browser-native experiences that scale with your business.

Live in the browser

Hosted decision tree app; separate from tools

Overlays any website, CRM, or internal tool

In-context UI

No native UI overlays or tool augmentation

Injects buttons, forms, and banners directly in tools

AI-powered guidance

No native AI; relies on manual logic paths

Integrated LLM support for summarization, autofill, more

Workflow automation

Limited to form submissions and external calls

Trigger actions (e.g., assign ticket, send email)

No-code builder

Flowchart builder focused on decision logic

Visual builder with logic, UI, and API integrations

Works across tools

Requires embedding iframe or API setup per tool

Works in Zendesk, Salesforce, Gmail, Confluence, etc.

Data privacy

Cloud-hosted; data flows through Zingtree servers

Data stays in the browser; nothing sent by default

Use cases

Troubleshooting guides, decision trees, scripts

Agent assist, IT workflows, internal tools, AI copilots

Connects to Your Support Stack

Seamlessly integrates with your CRM, issue tracker, observability system, production environment, and more - so you can automate workflows without replacing your current support infrastructure.

Embed in Any Workflow

Run PixieBrix as a browser extension or standalone web app that embeds directly into your existing applications and workflows - no code changes required.

Custom Actions & Automations

Tap into a growing library of 100+ prebuilt automations, UI components, and data connectors - or build your own logic to match exact team needs.

Bring Your Own LLM

Use any large language model (LLM) behind the scenes - including OpenAI, Claude, Anthropic, Gemini, or your own private model - while maintaining full control over data flow.

Team & Individual Goals

Define AI guidance at every level - from company-wide initiatives to team or individual contributor goals - for a personalized and accountable AI experience.

Private by Design

Your data never touches PixieBrix servers. All data stays local in the browser and is sent only to the LLM endpoint you configure, ensuring maximum privacy and compliance.

Questions you might ask...

Static Logic Stops at Suggestion

Traditional decision tree tools like Zingtree walk users through a path and end with a recommendation - leaving the agent to switch tools and complete the task manually. It’s like following a recipe but having to find your own kitchen.

PixieBrix: From Guidance to Execution

PixieBrix connects decision logic to real-time workflows. Agents can click to trigger automations, prefill forms, update records, or notify teammates - all from the decision tree, without leaving the browser. It’s the difference between knowing what to do and actually doing it.

The Problem with Standalone Apps

Some tools live outside your core workflow - hosted on separate platforms, opened in new tabs, or embedded in limited ways (like iFrames that can’t interact with the page). This breaks focus and slows teams down.

Embedded in the Flow of Work

PixieBrix runs natively in the browser on top of your existing tools - whether it's Cerner, Salesforce, or an internal portal. Decision trees appear where your users already work, eliminating tab switching and making workflows seamless.

Manual Paths Only

Tools like Zingtree rely entirely on predefined logic. The tree doesn’t know what’s on the page, what the customer said, or how critical the issue is. It treats every session the same, no matter the context.

PixieBrix: Smart Logic with Live Context

PixieBrix reads the content on the page in real time. You can trigger specific decision trees based on account type, customer sentiment, or issue priority - so agents always follow the right flow for the moment.

The Problem with Locked-Down Editing

When only one person can edit at a time, or changes require technical skills, collaboration becomes a bottleneck. Teams move slower and rely on handoffs.

Built for Cross-Functional Collaboration

With a drag-and-drop builder and version control, PixieBrix makes it easy for multiple authors to build and maintain logic together. Non-technical teams can contribute without needing to write code.

The Problem with Performance Limits

As decision trees grow - especially beyond 300 nodes - some tools begin to lag or break down. Large workflows become hard to manage, slowing teams and introducing errors.

PixieBrix: Engineered for Scale

PixieBrix handles complex logic structures with ease. Whether you're building deeply branched workflows or integrating with APIs, performance remains fast and responsive.

No Intelligence in the Flow

Zingtree doesn’t support large language models or dynamic AI suggestions. If your flow needs to summarize tickets, generate replies, or recommend actions, you’ll need a separate tool.

Decision Trees with Built-In AI

Add AI-powered prompts anywhere in your tree. Summarize conversations, generate custom responses, or fetch data using OpenAI, Claude, or your model of choice - no dev work required.

Hosted Logic, Hosted Data

Most decision tree builders store data in the cloud by default. That means sensitive information passes through third-party systems, which can raise security or compliance concerns.

PixieBrix: Secure by Default

PixieBrix runs locally in the browser. Data stays on the page unless you configure it to move - making it ideal for privacy-conscious teams in healthcare, finance, or enterprise environments.

Support Complexity is Overwhelming Your Team

Browser-Based Workflow Automation

Automate repetitive tasks inside the apps you already use - no context switching required.
PixieBrix goes beyond search by letting you trigger custom workflows directly within tools like Salesforce, HubSpot, and internal systems.

Custom Sidebar Integration & Data Enrichment

See everything in one view - surface insights from multiple systems alongside any webpage.
With PixieBrix’s sidebar, your team gets real-time context from CRMs, support platforms, and knowledge bases - all without leaving the browser.

No-Code Workflow Builder with AI Integration

Build intelligent workflows without code - automate actions, trigger AI, and connect your stack. PixieBrix gives you full control to design and deploy powerful business logic that streamlines processes and puts AI to work, your way.