Glean helps you find information. PixieBrix helps you act on it.

PixieBrix transforms how your team works - right inside the browser. Automate tasks, trigger workflows, and embed custom UI elements into any web app. No context switching, no data risk, no backend engineering.

20%

Increase in CSAT

40%

Decrease in MTTR

15%

Decrease in escalation

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PixieBrix has helped solve one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management.
Thatcher Foster
VP, Client Solutions

How does PixieBrix compare to Glean?

Glean is built for enterprise search - powerful when you’re looking for answers. PixieBrix is built for execution - powerful when you’re ready to do something with them. Instead of just surfacing knowledge, PixieBrix embeds AI-powered actions, workflows, and custom UI elements directly inside the browser - turning every SaaS app into a smart, interactive workspace. No context switching. No backend integration. No data risk. If you’re exploring Glean to make knowledge more accessible, take it one step further: make it actionable. That’s where PixieBrix shines - helping teams move from search to solution in a single click.

Primary Function
Enterprise search engine
AI-powered automation and copilots
Workflow Support
Find documents, messages, and knowledge across tools
Build interactive workflows, UI enhancements, and automation
Where It Lives
Internal browser tab or app
Embedded directly in the browser
Customization
Limited; mostly admin config
No-code/low-code automation + full extensibility
AI Actionability
AI-enhanced search and summarization
Trigger workflows, answer contextually, interact with UI
Ideal For
Teams needing fast knowledge retrieval across systems
Teams needing contextual AI in tools they use (e.g. support, IT, CX)
Connects to Your Support Stack
Seamlessly integrates with your CRM, issue tracker, observability system, production environment, and more - so you can automate workflows without replacing your current support infrastructure.
Embed in Any Workflow
Run PixieBrix as a browser extension or standalone web app that embeds directly into your existing applications and workflows - no code changes required.
Custom Actions & Automations
Tap into a growing library of 100+ prebuilt automations, UI components, and data connectors - or build your own logic to match exact team needs.
Bring Your Own LLM
Use any large language model (LLM) behind the scenes - including OpenAI, Claude, Anthropic, Gemini, or your own private model - while maintaining full control over data flow.
Team & Individual Goals
Define AI guidance at every level - from company-wide initiatives to team or individual contributor goals - for a personalized and accountable AI experience.
Private by Design
Your data never touches PixieBrix servers. All data stays local in the browser and is sent only to the LLM endpoint you configure, ensuring maximum privacy and compliance.

Questions you might ask...

Do you need more than just search? What about in-context action?
The Problem with Search-Only Solutions
While Glean excels at finding documents, it leaves you hanging when you need to actually do something with that information. You search, you find, then you manually switch between apps to take action. It's like having a librarian who can find any book but can't help you write your report.
PixieBrix: From Search to Action in Seconds
PixieBrix transforms search from a dead-end into a launchpad. When you search for customer data, you don't just see results - you see contextual action buttons that let you update status, send emails, or trigger workflows without leaving the page. It's the difference between finding information and actually using it to get work done.
How easily can your team trigger workflows from search results?
The Glean Workflow Reality
With Glean, triggering workflows is a multi-step dance: search for information, open the relevant documents, manually switch to your automation tool, then configure and run the workflow. It's like having to assemble a recipe from scratch every time you want to cook.
PixieBrix: One-Click Workflows
PixieBrix embeds smart action buttons directly into your search results. Find customer complaints? Click "Auto-triage" and watch as the system categorizes issues, assigns them to the right team members, and sends notification emails - all from one button click.
Are non-technical teams able to build and deploy automations?
The Technical Barrier Problem
Glean requires IT involvement for most customizations. Want to create a new search integration or modify how results are displayed? You're looking at config files, command-line interfaces, and deployment processes that require technical expertise.
PixieBrix: Automation for Everyone
PixieBrix's drag-and-drop builder lets marketing coordinators create lead nurturing automations, sales reps build custom CRM workflows, and customer service teams deploy response templates - all without writing a single line of code.
Can your solution personalize answers using live, page-specific context?
Generic vs. Contextual Intelligence
Glean's AI provides generic responses based on static documents. Ask about customer strategy while viewing a specific customer profile, and you'll get general advice about customer management - because it doesn't know what you're looking at.
Contextual Awareness
PixieBrix sees what you see. When you're on a customer profile page and ask for recommendations, it analyzes that specific customer's purchase history, your role permissions, current campaign data, and even the time of day to provide tailored, actionable advice.

Support Complexity is Overwhelming Your Team

Browser-Based Workflow Automation
Automate repetitive tasks inside the apps you already use - no context switching required.
PixieBrix goes beyond search by letting you trigger custom workflows directly within tools like Salesforce, HubSpot, and internal systems.
Custom Sidebar Integration & Data Enrichment
See everything in one view - surface insights from multiple systems alongside any webpage.
With PixieBrix’s sidebar, your team gets real-time context from CRMs, support platforms, and knowledge bases - all without leaving the browser.
No-Code Workflow Builder with AI Integration
Build intelligent workflows without code - automate actions, trigger AI, and connect your stack. PixieBrix gives you full control to design and deploy powerful business logic that streamlines processes and puts AI to work, your way.

Ready for AI productivity at scale?

We’ve helped enterprise clients 10x productivity. We can do it for you, too.
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