Accelerate workflows in

ServiceNow

and

Slack

PixieBrix is a low-code plugin platform to accelerate customer support operations workflows.

Launch your first acceleration

Send key data from ServiceNow to Slack

ServiceNow
+
Slack
Try now ->

Log activity from ServiceNow in Slack for reporting

ServiceNow
+
Slack
Try now ->

Summarize information from Slack for updates in ServiceNow

ServiceNow
+
Slack
Try now ->

Power custom workflows between ServiceNow and Slack

ServiceNow
+
Slack
Try now ->

Display recommended steps in ServiceNow before sending to Slack

ServiceNow
+
Slack
Try now ->

Automate handoffs between ServiceNow and Slack

ServiceNow
+
Slack
Try now ->

What you can send from

ServiceNow

to

Slack

No items found.

Why send data from

ServiceNow

to

Slack

Escalation issue

Route high-priority tickets to the right channel with full context.

Report a bug

Share customer-reported issues directly with product or engineering.

Handoff to marketing

Surface feedback, feature requests, or customer quotes without manual follow-ups.

Request a refund

Send all relevant details to finance or operations in one message.

Ask a question

Pull in subject-matter experts without switching tools.

Share feedback

Make customer sentiment visible where teams already collaborate.

Frequently Asked Questions

PixieBrix is secure by default — browsing data is processed within the browser. Processed data is not transmitted outside the browser unless you optionally create/use a mod that makes a third-party API call or optionally choose to use one of PixieBrix’s platform add-ons (e.g., team database, API Gateway). For more information, see our Security Overview: https://www.pixiebrix.com/security/.

PixieBrix lets anyone enhance websites and web apps with a low-code editor and common set of components called “bricks.” Creators can add automation, collaboration, guardrails, and interactive content. Content can be shared publicly in the Marketplace or privately with your team.

PixieBrix connects to Slack Web and turns it into a browser-wide communication layer. Teams can send messages or updates directly from any tab, share insights immediately as they’re discovered, and keep conversations moving without navigating back into Slack. Slack stays the hub for team communication; PixieBrix distributes its power across every workflow.

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