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Send screenshot to Slack
Send ticket summary to Slack
Tag teammate in Slack with Zendesk Ticket Link
Display recommended steps in Zendesk before enabling send to Slack
Log send to Slack data for reporting
Send ticket ID, customer name, and ticket status to Slack
Convert user requests into developer requirements
Escalate with all the context
Assign tasks so nothing falls through the cracks
Link user feedback to business directives
Handoff leads to sales team
Route customer tasks to appropriate team
PixieBrix is secure by default — browsing data is processed within the browser. Processed data is not transmitted outside the browser unless you optionally create/use a mod that makes a third-party API call or optionally choose to use one of PixieBrix’s platform add-ons (e.g., team database, API Gateway). For more information, see our Security Overview: https://www.pixiebrix.com/security/.
PixieBrix lets anyone enhance websites and web apps with a low-code editor and common set of components called “bricks.” Creators can add automation, collaboration, guardrails, and interactive content. Content can be shared publicly in the Marketplace or privately with your team.
PixieBrix connects to Slack Web and turns it into a browser-wide communication layer. Teams can send messages or updates directly from any tab, share insights immediately as they’re discovered, and keep conversations moving without navigating back into Slack. Slack stays the hub for team communication; PixieBrix distributes its power across every workflow.
