Accelerate workflows in

Intercom

and

Datadog

PixieBrix is a low-code plugin platform to accelerate customer support operations workflows.

Launch your first acceleration

Send key data from Intercom to Datadog

Intercom
+
Datadog
Try now ->

Log activity from Intercom in Datadog for reporting

Intercom
+
Datadog
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Summarize information from Datadog for updates in Intercom

Intercom
+
Datadog
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Power custom workflows between Intercom and Datadog

Intercom
+
Datadog
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Display recommended steps in Intercom before sending to Datadog

Intercom
+
Datadog
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Automate handoffs between Intercom and Datadog

Intercom
+
Datadog
Try now ->

What you can send from

Intercom

to

Datadog

App version
Assigned Agent
Assigned Team
Company
Conversation ID
Conversation URL
Conversation state
Created At
Customer Name
Customer sentiment
Fin topic
Last Updated
Last seen page / screen
Latest message
Location
Plan / Tier
Platform
SLA status
Subject
Ticket ID
Ticket ID
Time since last customer reply
User id

Why send data from

Intercom

to

Datadog

Escalation issue

Route high-priority tickets to the right channel with full context.

Report a bug

Share customer-reported issues directly with product or engineering.

Handoff to marketing

Surface feedback, feature requests, or customer quotes without manual follow-ups.

Request a refund

Send all relevant details to finance or operations in one message.

Ask a question

Pull in subject-matter experts without switching tools.

Share feedback

Make customer sentiment visible where teams already collaborate.

Frequently Asked Questions

PixieBrix is secure by default — browsing data is processed within the browser. Processed data is not transmitted outside the browser unless you optionally create/use a mod that makes a third-party API call or optionally choose to use one of PixieBrix’s platform add-ons (e.g., team database, API Gateway). For more information, see our Security Overview: https://www.pixiebrix.com/security/.

PixieBrix lets anyone enhance websites and web apps with a low-code editor and common set of components called “bricks.” Creators can add automation, collaboration, guardrails, and interactive content. Content can be shared publicly in the Marketplace or privately with your team.

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