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ZenHub

ZenHub is the project management layer built directly into GitHub, helping engineering teams plan sprints, manage issues, track epics, and coordinate release work.

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Overview

Teams encounter bugs in monitoring tools, discuss priorities in Slack, read specs in Confluence, handle escalations in Zendesk, and view customer impact in CRMs. PixieBrix turns ZenHub into a distributed task layer across all of these tools. Engineers and PMs can surface relevant issues anywhere, update them instantly, or create new ZenHub items at the moment work arises. ZenHub remains the development team’s system of record. PixieBrix makes it accessible everywhere work happens.

Actions

View ZenHub Issues and Epics Anywhere

PixieBrix surfaces relevant ZenHub issues inside Slack Web, GitHub, Zendesk, monitoring tools, and internal dashboards - giving teams instant context without digging through repos or boards.

Create New Issues in the Flow of Work

Turn bug reports, Slack messages, product feedback, or monitoring alerts into new ZenHub issues from any browser-based tool. Capture details in place, right when the insight appears.

Update Issues Without Switching Tabs

Modify fields, update status, assign engineers, add comments, link PRs, or attach context - directly from wherever work is happening. Issue hygiene improves naturally.

Unify Work Across Product, Engineering, and Support

Support sees engineering context, engineering sees customer impact, and product sees both - all through the same ZenHub issue surfaced by PixieBrix.

Benefits

Engineering Context Follows the Workflow

Developers, PMs, and support teams instantly see the relevant ZenHub issues without opening the ZenHub interface.

More Accurate and Timely Updates

Because teams update issues where new context appears, ZenHub boards stay fresher and more reflective of actual work.

Better Cross-Functional Coordination

Everyone sees the same issues, the same priorities, and the same blockers - no matter which tools they’re working in.

Reduced Tab-Switching and Workflow Disruption

PixieBrix brings ZenHub into tools like Slack, Zendesk, and Sentry, reducing the cost of checking or updating issues.

Faster, Clearer Execution

Sprint work becomes more fluid, backlog grooming becomes more informed, and cross-team collaboration tightens.