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Workato

Workato is the enterprise automation platform that orchestrates complex, secure workflows across apps, data systems, and internal processes. It powers everything from lead routing and case escalations to onboarding flows, enrichment pipelines, and operational automations.

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Overview

PixieBrix brings Workato into the flow of work, giving users direct access to Workato automations wherever they’re operating. Teams can trigger workflows on the spot, pass structured information into recipes, and check the status of automations without switching tabs. Workato remains the automation engine; PixieBrix distributes those controls across every surface where work is done.

Actions

Kick Off Workato Workflows From Any Tool

PixieBrix lets users trigger Workato recipes directly from Zendesk, Salesforce, Slack Web, Gmail, dashboards, monitoring tools, or internal applications - making automation available exactly when context appears.

Send Context Directly Into Recipes

Teams can pass structured fields, ticket data, customer information, links, or diagnostic notes straight into a Workato workflow, improving accuracy and reducing manual effort.

See Workflow Status Anywhere

PixieBrix displays Workato recipe status - running, completed, failed, or waiting - inside the tools where teams are working, improving visibility during time-sensitive processes.

Distribute Automation Across Roles and Tools

Workflow triggers appear where the work happens, allowing support, success, product, sales, ops, and engineering to activate Workato flows without navigating to Workato itself.

Benefits

Automations Triggered in the Moment

Teams act immediately when insight appears - kicking off Workato workflows from the exact page where information surfaces.

Higher Automation Adoption Across Teams

By embedding triggers in everyday tools, PixieBrix makes Workato more accessible and increases the number of workflows that get automated.

Better Cross-Tool Governance and Consistency

Teams send accurate, contextual data into Workato automations, improving downstream processing, routing, and system updates.

Reduced Tab-Hopping and Workflow Disruption

PixieBrix removes the need to open Workato dashboards for simple actions. Automations follow the browser workflow.

Faster and More Reliable Operations

With Workato available everywhere, teams reduce manual tasks, eliminate delays, and drive smoother, more scalable operations.