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Perplexity

Perplexity is an AI-powered answer engine and research assistant that retrieves, synthesizes, and explains information using real-time data from the web. Teams use it for rapid fact-finding, summarization, deep research, and generating concise explanations grounded in reliable sources.

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Overview

PixieBrix transforms Perplexity into a browser-wide intelligence layer. Rather than switching into a standalone search interface, users can access Perplexity’s retrieval and generation capabilities directly inside Zendesk, Slack Web, Gmail, Salesforce, Jira, Confluence, analytics tools, or internal systems. The content on the page becomes the query, and Perplexity’s synthesized answer appears right inside the workflow.

Actions

Summarize Anything, Anywhere

PixieBrix uses Perplexity to condense long emails, support threads, research documents, customer histories, and technical articles directly inside the tools users already work with.

Generate & Refine Content With Real-Time Grounding

Perplexity can draft replies, rewrite email responses, simplify explanations, or produce structured outputs - grounded in fresh, web-sourced knowledge.

Translate Content Instantly Across Tools

Teams can translate inbound or outbound messages inside Zendesk, Slack Web, Gmail, or any internal system, allowing global collaboration without friction.

Retrieve Real-Time Answers in Context

Users can ask questions directly from the page they’re viewing - e.g., “What does this error mean?” or “How do customers usually resolve this?” - and Perplexity provides concise, sourced explanations inline.

Embed Perplexity Assistance Anywhere

PixieBrix can surface Perplexity-powered suggestions, clarifications, or follow-up insights inside support tools, CRMs, task managers, or documentation apps.

Benefits

AI That Delivers Real-Time Knowledge in the Flow of Work

Perplexity’s retrieval + reasoning engine appears right when teams need it, saving time and making context-rich decisions easier.

Faster Understanding Across Complex Topics

Whether resolving a ticket, investigating a bug, reviewing documentation, or writing content - Perplexity accelerates comprehension.

Higher-Quality, More Informed Responses

Teams write with greater accuracy and clarity because responses draw on verified, real-time information.

Reduced Context Switching

Users stay in the tool they’re working in - Perplexity comes to them instead of the other way around.

Stronger Decisions Across Functions

Support gets better troubleshooting answers. Product gets better insight into technology and trends. Success teams get clearer explanations. Operations make more informed choices.