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New Relic

New Relic provides application performance monitoring, error tracking, distributed tracing, logs, and infrastructure insights.

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Overview

Engineering, SRE, and product teams rely on New Relic to understand system health, diagnose issues, and investigate regressions. But the workflows tied to those investigations - reviewing support tickets, evaluating customer complaints, coordinating escalations, writing Jira issues, or reviewing Slack discussions - happen across the browser. PixieBrix connects to New Relic and brings its insights into the tools where teams actually work. Users can view related errors, performance curves, slow transactions, logs, and traces directly alongside a ticket or issue. New Relic remains the system of record for observability; PixieBrix distributes that context into every workflow.

Actions

See Relevant Telemetry in Any Tool

PixieBrix automatically surfaces New Relic metrics, traces, and performance signals.

Query Product Bugs in Context

Teams can pull New Relic error traces, logs, stack traces, and performance anomalies directly from the page they’re working on - no need to open New Relic to search for them.

Check Permissions & Access Signals

PixieBrix can surface New Relic data connected to authentication issues, permission failures, or access-related errors when teams troubleshoot.

Understand Feature Flags and Deployment Impact

When teams review an issue or incoming customer complaint, PixieBrix can surface New Relic signals linked to specific deployments, changes, or flagged features - accelerating root-cause identification.

Unify Observability With Everyday Work

New Relic insights appear inside the tools that matter: Slack Web, Zendesk, CRMs, runbooks, and internal operational systems.

Benefits

Observability Delivered in Context

Telemetries, errors, and performance signals appear in the exact moment they're needed, reducing the time spent hunting for dashboards.

Faster Incident Triage & Resolution

Teams diagnose issues quickly because New Relic data is referenced directly alongside tickets, bugs, or escalations.

Better Collaboration Across Support, Product, and Engineering

Support sees real-time technical signals. Engineering sees customer impact. Product sees both. Everyone works from shared visibility.

Reduced Context Switching

Instead of jumping back and forth between New Relic and other tools, PixieBrix brings New Relic to the work.

More Reliable, Higher-Quality Outcomes

Quicker diagnosis, clearer insights, and stronger cross-functional workflows lead to fewer escalations, better stability, and faster improvements.