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Microsoft Teams

Microsoft Teams is where organizations communicate, coordinate projects, and share updates across chats, channels, and teams.

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Overview

Collaboration rarely happens inside Teams alone. Teams gather context from email, documentation, CRM systems, dashboards, tickets, and internal tools scattered across the browser. PixieBrix connects to Microsoft Teams and turns it into a browser-wide messaging surface. Users can send messages, share content, or notify stakeholders directly from the page they’re working in. Teams stays the communication heartbeat of the organization; PixieBrix brings its capabilities into every workflow.

Actions

Send Teams Messages From Any Tool

PixieBrix enables sending chats or channel updates from Zendesk, Salesforce, Slack Web, Outlook Web, monitoring tools, analytics dashboards, or any internal system - without opening Teams.

Share Context Instantly

Users can include links, notes, screenshots, ticket data, customer context, or document references from whatever tool they’re using, keeping stakeholders informed in real time.

Trigger Notifications in the Flow of Work

When teams identify a problem, opportunity, or insight, PixieBrix enables instant Teams updates - accelerating coordination between departments.

Unify Cross-Tool Collaboration

Support, sales, engineering, product, and operations can initiate Teams conversations directly from the tools they use daily.

Benefits

Immediate Communication Where Work Happens

Teams messages are triggered the moment an insight is found or a decision is needed - no context switching required.

Faster, Clearer Cross-Functional Alignment

Departments stay synchronized because Teams updates come directly from the places where work is happening.

Reduced Tab-Hopping

PixieBrix embeds Microsoft Teams actions inside any browser context, minimizing interruptions and improving team flow.

Better Visibility and Fewer Missed Updates

Real-time communication from any tool creates cleaner threads and clearer decision-making.

Higher Operational Efficiency

Work moves faster when communication follows the workflow instead of interrupting it.