Query OneDrive From Any Tool

Search OneDrive documents directly from Zendesk, Salesforce, Slack Web, Gmail, Jira, Confluence, Excel Online, or internal tools. PixieBrix retrieves and previews relevant files without leaving the current page.

Create or Update OneDrive Files in the Flow of Work

Teams can update shared docs, append notes, correct steps, or create new files right from the tool where the need becomes apparent - whether in a support ticket, a chat thread, or a product dashboard.

Proactively Surface Relevant Files

PixieBrix detects context - keywords, product area, customer type, or issue category - and automatically surfaces the most relevant OneDrive documents next to the user’s current work.

Identify and Fill Knowledge Gaps

If no relevant file exists, PixieBrix prompts the user to create or update documentation on the spot - helping teams improve shared knowledge continuously.

OneDrive Knowledge Everywhere, Not Just in OneDrive

Users don’t hunt through folders or guess file names - the right content appears in the right moment inside whichever tool they’re using.

Faster Access to Critical Information

Teams reviewing an issue, analyzing a bug, or responding to a customer get instant access to the documents that matter, without interrupting their workflow.

Documentation Stays Fresh

Updates happen where the insight appears - ensuring shared files stay current and trustworthy across teams.

Better Cross-Team Alignment

Support, success, product, engineering, and sales all operate from the same shared documents, visible directly alongside their tools.

Reduced Context Switching

OneDrive becomes ambient across the browser, minimizing tab fatigue and letting teams focus on their work.

More Consistent, Higher-Quality Outputs

Whether drafting responses, writing docs, or resolving issues, teams benefit from accurate, contextual knowledge delivered automatically.