Query Google Drive From Any Tool

Search Google Docs, Sheets, Slides, and PDFs directly from Zendesk, Salesforce, or any web app. PixieBrix retrieves and previews the right files inline - no digging through folders.

Create or Update Files in the Flow of Work

Teams can update docs, append information, correct steps, or create new files directly from the tool where the need becomes visible - whether responding to a support ticket, reviewing a bug, or reading a product spec.

Proactively Surface Relevant Documents

PixieBrix detects the user’s context - product area, keywords, issue category, customer info - and automatically displays the most relevant Drive files beside the task at hand.

Generate Responses & Summaries From File Content

Users can turn Drive files into:

• summaries
• step-by-step internal notes
• customer-ready explanations
• draft replies
• meeting prep notes
• troubleshooting steps

These appear directly inside the tool they’re currently using.

Identify and Fill Knowledge Gaps

If no relevant Drive file exists, PixieBrix prompts the user to create or update documentation immediately - strengthening your internal knowledge ecosystem as it evolves.

Drive Knowledge Everywhere

Teams no longer hunt through folders or switch tabs. The right Drive files appear automatically based on the work they’re doing.

Faster Issue Resolution and Decision-Making

Support agents, CSMs, PMs, and engineers access critical documents instantly, reducing delays and improving outcomes.

More Accurate, Up-to-Date Documentation

Because edits and additions happen where insights appear, Google Drive files stay current and more reliable.

Cross-Team Alignment Improves

Support, success, product, engineering, and operations all benefit from shared documentation that follows them across their tools.

Reduced Context Switching

Google Drive becomes ambient across the browser, minimizing cognitive load and letting teams stay focused.

More Consistent, Higher-Quality Outputs

With contextual access to Drive files, teams produce clearer responses, better documentation, and more informed decisions.