Surface Customer & Order Context Anywhere

PixieBrix displays BigCommerce customer profiles, order history, payment status, fulfillment details, and product information inside tools like Zendesk, Intercom, Slack, Gmail, CRMs, or internal dashboards.

Update Commerce Records in the Flow of Work

Support and operations teams can add notes, update order tags, record context, or log findings from the exact tool where the issue appears - without switching back to BigCommerce.

View Related Orders and Purchase History

When reviewing a ticket or conversation, PixieBrix automatically surfaces related orders, returns, subscriptions, and historical purchases to provide full commerce context.

Unify Commerce Workflows Across Teams

Support, CX, operations, finance, and success teams can all interact with BigCommerce data while staying inside their preferred tools.

Commerce Context Wherever Work Happens

Teams no longer jump into BigCommerce just to answer order or customer questions. The right data appears automatically in context.

Faster Support and Resolution

Agents resolve tickets faster when order status, payment details, and fulfillment history are visible alongside the conversation.

Cleaner, More Accurate BigCommerce Data

Updates happen at the moment insights are discovered, keeping records complete and up to date.

Better Cross-Team Alignment

Support, ops, and finance work from the same commerce truth even while operating in different tools.

Reduced Context Switching

PixieBrix eliminates tab-hopping between BigCommerce and other systems, keeping teams focused and responsive.