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Amplitude

Amplitude is the product analytics platform teams use to understand user behavior, feature adoption, retention, funnels, cohorts, and product outcomes. Product, engineering, support, and growth teams rely on Amplitude to identify friction points, measure engagement, and validate roadmap decisions.

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Overview

PixieBrix connects to Amplitude and brings its insights into the tools where teams work every day. Support agents can see recent user activity inside Zendesk. PMs can reference usage behavior in Jira. CSMs can view feature engagement inside Salesforce. Engineers can inspect cohorts while reviewing bug reports. Amplitude remains the source of truth for behavioral analytics; PixieBrix makes that truth instantly accessible.

Actions

Query Product Usage Anywhere

PixieBrix lets teams pull Amplitude insights - events, funnels, cohorts, retention data, user flows, and feature engagement — directly into the tools they’re using in the moment.

Surface Usage Context in Support and Engineering Tools

Support agents can see what the customer last did before reporting a problem, and engineers can view recent event sequences next to a bug report - all without navigating to Amplitude.

Understand Feature Adoption in the Flow of Work

PixieBrix shows how often a feature is used, who’s using it, and how that usage correlates with customer feedback or support tickets.

Bring Amplitude Data Into Cross-Team Discussions

Whether reviewing escalations, drafting product specs, analyzing customer health, or evaluating roadmap items, PixieBrix embeds Amplitude data into any web app.

Benefits

Behavioral Insight Delivered in Context

Teams stop guessing how customers interact with the product. PixieBrix surfaces Amplitude insights exactly where decisions happen.

Faster Diagnosis and Resolution

Support and engineering can quickly see whether an issue correlates with user behavior, specific flows, or recent product changes.

Better Cross-Functional Alignment

Support sees product behavior behind tickets. Product sees usage tied to customer pain. Engineering sees reproducible patterns. Everyone operates from the same data.

Reduced Context Switching

No more jumping between Amplitude and other tools - PixieBrix brings analytics into the workflow, improving focus and speed.

Smarter Roadmaps and Customer Outcomes

Teams make better decisions when usage patterns, drop-offs, and adoption signals follow them across the browser.