Back to integrations

Amazon Chime

Amazon Chime supports secure messaging and communication across teams using AWS.

Get a demo

Overview

Chime is often used in operational, support, and engineering environments where conversations span multiple tools - incident dashboards, logs, cloud consoles, CRMs, ticketing systems, documentation, and more. PixieBrix connects to Amazon Chime and turns it into a browser-wide messaging layer. Users can send chat messages, share insights, and notify teammates directly from any page they’re working in. Chime remains the communication channel; PixieBrix distributes its capabilities across the tools where work is actually happening.

Actions

Send Amazon Chime Messages From Any Tool

PixieBrix lets teams push updates, insights, or alerts into Chime directly from Zendesk, Jira, Slack Web, Confluence, Salesforce, Datadog, Sentry, AWS consoles, or internal portals - without opening Chime.

Share Context Instantly

Users can include relevant links, snippets, IDs, logs, screenshots, dashboards, or customer context directly in a Chime message, captured from wherever they’re working.

Trigger Notifications in the Flow of Work

Support, engineering, product, and operations teams can instantly notify a Chime channel or coworker the moment they spot an issue or insight.

Unify Collaboration Across Complex Toolchains

Chime becomes the connective layer for communication across systems like AWS, ServiceNow, Jira, and observability tools.

Benefits

Real-Time Communication Without Leaving the Workflow

Teams send Chime messages the moment they spot an issue or insight - eliminating delays and unnecessary context switching.

Faster Operational and Incident Coordination

Cross-functional teams stay aligned across AWS, monitoring tools, ticket systems, and internal tools, improving response and resolution times.

Less Tab-Hopping

PixieBrix embeds Chime messaging inside the browser tools your teams already use, reducing friction and improving focus.

Cleaner Communication Threads

Because messages are triggered directly from context, threads become more actionable and accurate.

Higher Efficiency Across Tech and Support Teams

PixieBrix accelerates collaboration across complex environments where Chime plays a critical coordinating role.